FAQ

Is this actually free? Yes. The product is 100% free. You pay GBP 1 for postage and packing. No hidden charges, no subscription tricks, no data sales. How often can I order? One box per person, every 3 weeks. That's the rule. We're serious about it. If you try to order again within 3 weeks, we will cancel your order. This ensures the boxes actually reach people who need them. What's in the box? A curated assortment of premium tampons — different absorbencies (because everyone's flow is unique). Enough to cover roughly 2 months depending on your cycle. We rotate products to keep it interesting. Why ads on the box? Because we can't magic period products out of thin air. Healthcare and wellness brands sponsor this service, and in return, their logos appear on the packaging. It's a fair trade that keeps tampons flowing. Do you deliver outside the UK? Not yet. We're UK-only for now, but we're scaling to other countries. If you're outside the UK and want to help us expand globally, email us. What if I don't want the box? That's fine. If you've already claimed a box and circumstances change, reach out to us at hello@myfreetampons.co.uk — no judgment, no questions asked. How do you prevent multiple claims? Email registration plus our order-tracking system. One account per person. Our system checks your order history before processing new orders. Duplicate claims within 3 weeks are automatically cancelled. Can I request specific products? We'd love to hear what you need. Email hello@myfreetampons.co.uk with your preferences and we'll see what we can do. Your feedback shapes what we stock. Will my data be sold? Absolutely not. We collect your email for order tracking only. We don't sell, share, or trade customer data. Ever. I have other questions Email us: hello@myfreetampons.co.uk For sponsorship inquiries: sponsors@myfreetampons.co.uk We try to respond within 48 hours.